The office telephone, (480) 839-9097 is answered by a member of East Valley Children’s Center staff during regular office hours. The remainder of the time when calling the office you will reach our answering service. They will take a message, and are able to reach our pediatrician on call 24 hours a day, seven days a week.

Fees & Insurance

The pediatricians and staff of East Valley Children’s Center are proud to offer services to your family and strive to provide unequaled pediatric care.  Our professional charges are determined by time spent with you and your child as well as the complexity and severity of the problem. We are happy to discuss our fees with at your request.

East Valley Children’s Center is contracted with most commercial insurance plans. It is important you keep us informed of any changes to your insurance (primary insured, new cards, etc.).  Current insurance information in your file ensures the correct company receives the claim and denial of the claim becomes unlikely. Copays are expected at the time of service and collected at check-in. Statements are sent monthly when there is a balance on your account. We encourage you to contact our office if you have questions regarding your statement or account and will work with you during times of unforeseen circumstances causing financial difficulties. However, it is your responsibility to be familiar with your insurance plan, its limitations and exclusions, as well as annual enrollment/updates. Even if your insurance hasn’t changed for several years, do not ignore requests from your insurance to verify whether your child/children are covered by other insurance.

Please note: If your child is covered by more than one policy we do not bill secondary insurances. If you request a copy of the visit form this serves as an insurance report, statement and receipt.

Newborns & Your Insurance

It is important to enroll your newborn as soon as possible. Newborn coverage varies from plan to plan and company to company. Therefore, contact your insurance plan or human resources department to see what the enrollment time limit is. You may be asked to provide documentation, i.e. birth certificate or social security number. As mentioned in Fees and Insurance section, plans and coverage vary.  It is your responsibility to know your plans benefits and limits, including well child visits, sick child visits, vaccinations, co-insurance, deductibles, and co-pays